I had the honor of presenting “Take the Bully by the Horns” at the ASAE (American Society of Association Executives) convention in Detroit this past week. Many participants asked me to please share the handout as they said it gave them so many “I can use this TODAY” tips on what to say and do if someone is trying to control, intimidate or manipulate us – at work, at home, or in our community.
Clarity is the key to confidence. Why? Confusion immobilizes. When we’re off balance and not sure what to say or do, we usually don’t say or do anything. Bullies capitalize on this uncertainty to press their advantage. Clarity, on the other hand, produces conviction, which makes us strong.